Hostess

Description

SHIFT: Day Job



SCHEDULE:



Provides administrative/clerical support to a function, group or customer base. Supports an SVP or below.



Spends less than 20% of time providing administrative support to relieve managers and staff of administrative and clerical details. Spends more than 80% of time on special projects. Projects may include equipment management, training new hires on policies and procedures, project coordination and logistics, documentation and collateral coordination, liaison to Human Resources, create administration manuals. May participate in operational task forces. May analyze basic spreadsheet models and track projects.



Works on assignments that are complex in nature where considerable judgment and initiative is needed in resolving problems and making recommendations. Exercises judgment within defined procedures and practices to determine appropriate action. Normally does not receive work instructions, may determine methods and procedures on new assignments and may supervise other administrative employees. Ability to work in a dynamic fast paced environment. Knowledge of spreadsheet applications. Demonstrated strong organizational skills. Proactive and resourceful. Self-motivated. Proficient in desktop applications such as MS Word, Excel, PowerPoint, email messaging tools, etc. BA/BS degree or equivalent. 2 - 4 years of related experience.



As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Qualifications



The purpose


of this is to act as an ambassador for Oracle South Africa, specially Woodmead,


Johannesburg, and to provide hosting and Admin services from the front desk


are.



Education:


Minimum 2 years Hostess or similar experience with Matric/Grade 12 plus a


qualification in Business and Administration.



Requirements:


A well-groomed & approachable , English communication skills both


written and verbal ,Excellent customer service skills, computer literate on


Microsoft Office – Excel, Word, PowerPoint, Outlook , Ability to work


independently with minimal supervision, Problem solving skill and handle multi-


Tasking.



Below is


the key responsibilities of the role.



Key


Responsibilities



● Welcoming


and direct visitors, action as brand ambassador at the moment of first


interaction.



● To ensure


reception area looks professional at all times and is ready to receive


visitors. Proactively report any maintenance or technical problems, taking


responsibility for the quick resolution of these problems.



● Secure


reception area and meeting rooms at closing time.



●


Proactively report any technical or IT-related problems, taking responsibility


for the quick resolution of these problems.



●


Proactively report any technical or maintenance problems, taking responsibility


for quick resolution of these problems.



● Assist as


and when required to set up and schedule meetings, including video conferences


using the relevant Oracle tools.



●


Proactively manage and maintain the meeting rooms schedules across the building


on a daily basis, resolving any conflict in a customer-friendly and


professional manner.



●Answer and


direct calls in efficient, accurate, professionally taken down, and handed to


relevant person promptly.



●Ensure


both installed AV equipment and portable equipment is functional in all areas


and coordinate repairs as required, Ensure all portable projectors are stored


and locked away.



●Report all


un broken equipment to Facilities Manager and be able to take responsibility


when needed in coordinating repairs within physical office space such, carpet


cleaning.



●Work with


Facilities Manager to select and prepare space for new hires.

●Coordinate service


requests with property management and external vendors, meeting and escorting


vendors]]>

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